Returns and Exchanges
Your Satisfaction, Our Commitment
At CB2, we're committed to the quality and satisfaction of our products. We want every interaction with us to be a seamless and positive experience. Rest assured, we'll go the extra mile to ensure your satisfaction.
Understanding Our Return Policy
Furniture Return Policy:
- Full-priced furniture items can be exchanged or refunded only if returned at the time of delivery, warehouse collection or store pick-up.
- Sale furniture items are non-refundable and can only be exchanged at the time of delivery, warehouse collection or store pick-up.
Housewares Return Policy:
- Full-priced houseware items can be exchanged or refunded within 15 days from the purchase date.
- Sale houseware items may be exchanged within 15 days or refunded within 3 days from the purchase date.